Hi,I would like to display in HR Agent Workspace the Avatar field (in the screenshot) which is a reference from sys_user as a displayed image and not as a link.Is that possible?I would appreciate any help
Hi , Is it possible to run sla based on assignment group? Thanks in advance
Hi, I am planning to update onboarding lifecycle event which is already using in Prod.Do you know what will happen to the existing cases after the changes would be released? Activities already triggered -> I think they would NOT be changedActivities ...
Anyone has CIS HRSD blueprint?
Hi All, Can someone help me on the below query.I want to create the task for life cycle evnt cases if one task is closed completed based on that anther task needs to createMobile phone is require?YesNoif it Yes another task needs to create and state ...
Hello All, I have a Script include working on Change client script. But it is throwing Javascript error.Script include:var PracticeUtilsNew = Class.create();PracticeUtilsNew.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getCost: fu...
The use case:We are using COE security policies to restrict access to HR Groups. Example:If COE is HR Case (sn_hr_core)Applies to All is checked. conditions are HR Service [is] Benefits. Groups with access= to HR Benefits. However, when an inbound e...
How we can make tag field editable for search.
After installing virtual agent on the dev instance the oob topics for HR are not showing. Do any one have any idea how to enable oob topics in virtual agent for HR
I am trying to create an interactive filter for a report which is on HR Workforce Administration Case table. Requirement: To create an interactive filter on "State" field which is a record producer field. We built a report on HR Workforce Administrat...
Hy, Please guide me, how i can create custom application in HRSD in servicenow?
HI , I am restricting the HR cases records by writing a before query business rules.1.Only submitted or on behalf of can i have access to the HR cases.... My query is regarding if i am not part of submitted (XYZ person)or behalf(ABC person) i can't ...
Hi,Can anyone tell me how an end user with "sn_hr_sp.hrsp_employee" role is getting read access to his HR Workforce Administration case request on ESC portal under "My Requests" cause the read ACL on "sn_hr_core_case_workforce_admin" is checking for ...
i have build a custom table "hr_case" with some custom fields.in state filed i have "draft" state. once i click "submit" button with mandatory fields in the form it will move me to "draft" state. How can i achieve this please suggest.
Hi All, I have a date field , my ask is that my flow designer should run on the particular date field . Is there any actions for this? Thanks in advance
