Hi,I have created a flow through which when a hr case is created then a group approval should be triggered. Now this is working for me since I have admin role. When I am opening the HR case then under Approvers related list I can see all the approval...
Hi All, Is there any way to download knowledge article as pdf from the portal. Thanks in advance
Hi Everyone,i wish to limit the HR services based on the topic detail and topic category selected on the HR case creation form.i've added the topic detail and topic category field on the case creation configuration page (sn_hr_core_config_case_creati...
Hi All, I have observed that while transferring hr case in the legacy systems and transferring case in the new hr workspace the coe dropdown is visible . Is it possible to replicate the coe dropdown in the legacy systems from the new hr workspace.Tha...
I need to create the total no.of hr case for last 3 months in performance. Can anyone help me with this how it is possible to solve it.
I'm exploring the possibility of adding Time Card management as an HR Service. The Service would define a record producer that employees will submit their hours for the week and then Service would generate an approval for their manager on the case. ...
Hi all,I creae a record producers with 3 attached type variables, i need to control each of one's size less than 5MB with OnChange or OnSubmit.Should anybody know the script and show me example.Thank you very much.
how can we create a variables of drop down to select the multiple correct options in a record producers?
Hello All, Can any one please help me on below question. We have created one custom HR service and Record Producer. We have added some Service table field on HR service and started to create the HR cases from ESC and agent workspace. HR Service fiel...
Hi there guys! I have a Record producer that contains the following variables:Requested for, Requested by and Choose an option. Requested for and requested by are automatically populated with the user opening the case.The variable Choose an option is...
Hi All,I need to create a ui policy such that state becomes read only at a specific state in form , it should be read only to the assigned to , other group members should be able to edit the field. Thanks in advance
Hello, I am working on an onboarding process where I have created my own Lifecycle Event, Record Producer, and an HR Service to trigger my Lifecycle Event. I went ahead and added my HR Service in the client include script so that my new user will be...
Hi All,Can anyone please help me on this query.In HR profile Same HRP number for 2 different candidates ,HRP number is unique for candidatesNeed to increase the One HRP number to remove the duplicates.Can you please help me on this.
Hi, There is an issue persuing when some users are trying to view the attachments on the HR cases from the portal. They are getting an error like "Requested attachment does not exist". But upon checking the sys_attachment table in the backend, the at...
Hi, I'd like to add a new case status titled "Duplicate case" in order to capture when duplicated cases are arriving. How can I configure this new status? Thank you.
