Employee Center Portal Error

DavidHampton
Giga Contributor

Hi, I just installed the new Employee Centre with demo data on 2 instances. It works on one, fails on the other. I cannot see any difference between the two. This is the error I recieve.

ErrorRead operation on table 'sn_doc_task' from scope 'Employee Center' was denied. The application 'Employee Center' must declare a cross scope access privilege. Please contact the application admin to update their access requests. 
Errorcom.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to sn_doc_task not granted
ErrorScript source code logged to console
ErrorFailing widget: 'Employee Center Header' (d0009941eb103010ed7966d6475228c1)
ErrorRead operation on table 'sn_hr_core_case' from scope 'Employee Center' was denied. The application 'Employee Center' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

The forums suggest adding these should fix the problem, but the app loader already created them.

find_real_file.png

I I also added cross-scope Read permissions and that did not work.

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

The error you are sharing is about a Read operation. You've added Execute API instead?

Maybe this helps:
Employee Center (ESC) read access errors after Rome upgrade

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Had the same problem and thanks to Mark, solved in my PDI!