Hi Community,I’m working on the Human Resources (HR) Unguided Simulator (Utah) (Course) and have encountered an issue in the Configure HR Service and Case Template section. I’ve followed the instructions meticulously and configured all listed steps. ...
'sn_hr_le.admin' role is not available in the "Run with roles" property of Flow Designer in ServiceNow.We have a catalog item that allowed the addition of users to groups, accompanied by an approval flow. But it dont work for a XYZ group having 'sn_h...
Yokohama patch 1:I have used the solution proposed by @Ankur Bawiskar in this threat:https://www.servicenow.com/community/hrsd-forum/attachment-appearing-in-the-body-of-case-and-not-header/m-p/3260910/page/2Although it is working on HR cases, when th...
I am trying to create a customized record producer for the task that will have a save button in portal. User can save the uploaded attachment and also submit it. By saving, once user comes back, uploaded attachment is there in the field.
Hello, We are currently using the 'HR category' list within the General HR inquiry case type. Our current HR category list is not working for our teams as it does not let us report easily, specifically which group handled what inquiry, etc. The HR ...
Hey, I'm working on the ESC changes, I'm editing one of the widget sub topics and i need to add the font family in CSS as 'MS Gloria' as per the requirement.can anyone help where i can find all the OOB Font types available in ServiceNow and do we hav...
Is there a way to intergrate employee paychecks into ServiceNow? We are currently on Peoplesoft and hopefully moving towards Workday.
Hello Community,I am working in the HRSD module and need help with enabling HR agents to search for both active and inactive users while creating an HR case.Currently, the search (likely through the HR Profile or User reference field) only returns ac...
Hello Everyone!!We have been able to bring the data to the staging table using oData API, using Basic Auth type using SuccessFactors spoke v 4.0.5. While following the document as per link Set up the SuccessFactors spoke v4.x.x (servicenow.com) for c...
Hi everyone,We have many flows in the HR scope and the tasks are triggered in sequence. It means that only after a task be closed, the next one is created.The problem we are facing is that when the ticket is Closed/Canceled before the flow over, the ...
hi! How do we set the HR agent workspace as the default landing page? I was reading from this post and I wasn't sure I got the direction. Thanks in advance, Community! HR Agent Workspace: Migration guidelines from Clas... - ServiceNow Community
Hi,On the landing page that is the Home page of Agent workspace for HR case management, we have few oob dashboards and reports. I have edited the reports. For Example as you see in below screenshot:I have edited the report that shows "SLA AT RISK" an...
How to create a excel template on fulfillment instruction and checklist for hrsd in servicenow
Our business has a need to create cases and report on employees in ServiceNow who are no longer active or have left the company. On their user profile the Active is not checked. We need to select them for certain cases (examples - grievances filed b...
Hi! I have changed the journey owner to become the subject_person's manager from the LE case.This seem to work and the owner of the journey becomes the manager, but I get this error when submitting the Record producer "Unable to get the journey conte...
