Employee Center – Restrict “Information Security” Menu Access to Managers Only

nameisnani
Giga Sage

Hi Community,

 

I have a requirement in ServiceNow Employee Center where I need to restrict access to the Information Security menu/topic to only users who are managers.

 

The manager status is maintained on the user's HR Profile using the Is Manager field.

 

Requirement

  • If the logged-in user's HR Profile has Is Manager = true → they should be able to access Information Security.
  • If Is Manager = false → they should not have access to Information Security.
  • Ideally, Information Security should also be hidden from the Employee Center navigation for non-managers.
  • We want to achieve this using out-of-box/native configuration, if possible.
  • We would prefer to avoid customizing the Employee Center header/menu widget unless there is no supported OOB option.

nameisnani_0-1786089228277.png

 

 

can any one please help me on this . Please provide me steps to achieve this requriment . 

1 REPLY 1

Dinesh Chilaka
Kilo Sage

Hi @nameisnani ,

If Information Security is the topic, navigate to topics from application navigator

Screenshot 2026-08-07 at 1.48.22 PM.png
Search for information security topic and there is a field called Enable user Criteria Check, check that box and Create one User Criteria Record with advanced checkbox enabled like below

Screenshot 2026-08-07 at 1.52.04 PM.png

and refer that User criteria record in the available for field in the topic

Screenshot 2026-08-07 at 1.49.23 PM.png

If my response helped, mark it as helpful and accept the solution.
Thanks,

Dinesh