Employee Relations - Collaborator field
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2024 01:06 AM
Please describe the security set on the collaborator field for employee relations cases. How can I add individuals outside of the employee relations team as a collaborator?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2024 04:16 AM
Hi,
A user can be added to the Collaborators list on the case record as long as they have the role "sn_hr_core.case_writer". An HR agent with the ''sn_hr_core.basic'' role will already inherit the role "sn_hr_core.case_writer" and should therefore be able to have access to the record in which they are a collaborator, even after the case closure.