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Resolved! how to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same variables in differe

How to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same leave type variables...

In hrsd module assigned to person is not able to see the hr cases.

hi,In hrsd module assigned to persoan not able to see the hr case.

HRSD - Certification

Hello , Anyone having dumps for HRSD Certification . Thank you !

Resolved! Knowledge Article expiry notification process - new author issue

Hey SN Comm Team, So, I had opened a case with SN on this one since it is all an OOTB process. They got back to me with a proposed solution. Basically, they said that normally their best practice for article author is for that never to change. That i...

Subject Person field is not coming up

Hello, Subject Person field is not coming up on Employee Relations case form. Can anyone help me with the same.

How can i "force" a lifecycle event to a next activity set for demo proposes?

How can i force the next activity set to run ? I want for example to run an activity set that called "On Leave" that is triggered by "start leave date" field This day is too far from today. Thanks in advance !

What is the difference between Knowledge-Centered Service (KCS) and Knowledge Base (KB) ?

Is Knowledge-Centered Service article different to a Knowledge Base article? When creating a article in the KCS does a KB article number get generated? When a article is created in KCS is the article published on the knowledge library ? or is the ...

Resolved! how can we add a person as a watchlist whenever he/she as tagged in comments in the workspace

Hi everyone, whenever a person is tagged in the comments in workspace is it possible to add them as a watchlist automatically...? In the attached screenshot @poornima batchu has been tagged in the comments. My requirement is when a person is tagged ...

Resolved! Granular delegation of non-task tables

We're working on configuring granular approval for all the approvals that we currently use in the system.For the most part, this goes swimmingly, but I have some trouble adding granular delegation for a non-task table. Use case When a new record is i...

Resolved! Unable to translate fields (description and value) on HR service [sn_hr_core_service].

Hi, I have created the FR translations for Hr service name, value & description field values respectively in sys_translated_text table. Only Hr service name showing the translated value when tested. Value & description field values are not getting t...

how to show reports in dashboard on weekly basis

Hi everyone, I have created a report by giving a condition Created relative After 100 days Ago . My requirement is to show cases created on last 100 days from the current date, I used the standard calendar per week. If I run the report today it is g...

Resolved! How do I set up an activity set in a lifecycle event to trigger based on a specific date?

Hi all, I'm looking to set up activity sets in a lifecycle event to trigger on a specific date. As an example, we have staff in the organisation that will apply for promotion using a HR catalog item which will then trigger the lifecycle event. For ea...

How to add an event to upcoming events widget in Service Portal of specific users?

Here is a scenario that there is a New Hire Onboarding LE Record Producer when submitted, creates an HR Case. When Start date and end date is entered on the native UI of this HR case, then an event of meeting between HR person and that new joiner is ...

Error committing update set

I have 3 update sets in an instance. I've moved them all to another, the final, instance. Now, I've commited the last one. When I checked the form in Agent Workspace I saw only half a form. I think it is because the rest of the form is in the other 2...

reference field value is populating undefined via field script of transform map after upgrade to SanDiego

Hello Expertise, We have a reference field 'Opened for' and we are setting this field value as null when one other field's value (field name XYZ) is null using field script of transform map. before upgrade this was working fine but our instance is u...

Forum Posts

Resolved! how to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same variables in differe

In hrsd module assigned to person is not able to see the hr cases.

HRSD - Certification

Resolved! Knowledge Article expiry notification process - new author issue

Subject Person field is not coming up

How can i "force" a lifecycle event to a next activity set for demo proposes?

What is the difference between Knowledge-Centered Service (KCS) and Knowledge Base (KB) ?

Resolved! how can we add a person as a watchlist whenever he/she as tagged in comments in the workspace

Resolved! Granular delegation of non-task tables

Resolved! Unable to translate fields (description and value) on HR service [sn_hr_core_service].

how to show reports in dashboard on weekly basis

Resolved! How do I set up an activity set in a lifecycle event to trigger based on a specific date?

How to add an event to upcoming events widget in Service Portal of specific users?

Error committing update set

reference field value is populating undefined via field script of transform map after upgrade to SanDiego

Employee form on HR task

How to export EC Pro Profile Pictures and Profile ...

TPRM feasibility – combining two assessment scores...

HRM To-Dos Summary widget not showing newly create...

Best approach for Preview → Agent-Editable Fields ...

Workforce Optimization for HR - Is it being depric...

field level security by COE?

Restricted access to content pages

Configure "Create HR Case" Under the Plus (+) Icon...

No records returned when filtering Groups by HR or...

Getting this Error: Sorry, either the data doesn'...

MRVS row.getDisplayValue() not returning choice la...

HRSD Employee Relations COE Security

HR profile option is not showing up

Granular delegation