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Trigger activity in HR lifecycle event based on condition

Hi All, We have a requirement in HR lifecycle event onboarding where we need to trigger the HR Task activity based on a condition. Is it possible to trigger the activity in the HR lifecycle event based on condition?  Can anybody help me on this?   Th...

Vidya Shree2 by Mega Contributor
  • 3402 Views
  • 5 replies
  • 4 helpfuls

HR CSAT score - OOTB tab sn_hr_pa_case_survey

Hi there,I was wondering if the OOTB CSAT PA indicator is setup right. I see it looks to table sn_hr_pa_case_survey but there are so far not the metrics being store for the survey. I can as well not find this table. I would like to make use of a diff...

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Document Template Advanced Scripting

Hello, I have a Form That needs to be filled out by multiple users. My goal also with the form is to make sure that the data that we already have is prepopulated on the form. So far I have all of the data being prepopulated. I am running into the iss...

mlamin by Tera Guru
  • 3968 Views
  • 8 replies
  • 5 helpfuls

Workday Spoke - Look Up Worker Profile

Hi Everyone, I'm trying to use the Workday spoke only for fetching hr profile data about employees.I configured all of the components as the documentation guided.When I'm testing the integration directly from the "Look up worker profile" action with ...

Ui macro for an email

I have created a ui macro to place a email button beside the caller so that when user click the email button it will open the email.The ui macro scritpt:<g:sc_button id="email" title="email" label="email" onclick=" return openEmail()" /><script langu...

Workday - ServiceNow Integration

I understand there are three options to determine this integration: 1. HR Service Delivery Integration - OOB for Worker Profile, Dept, Location, Todo's2. HR Service Delivery Advanced Integration - Total Rewards Widget, Holiday Calendar Widget, Payrol...

ASHU_1 by Tera Contributor
  • 3778 Views
  • 5 replies
  • 0 helpfuls

Everything about ServiceNow HRSD Integration with Workday HR

Dear All, I have no experience in Integrations, with the little that I have learnt through reading, I have only confused myself and have a few fundamental questions: 1. What is HR Integration Framework Vs. Enterprise Service Management Framework Vs. ...

ASHU_1 by Tera Contributor
  • 7306 Views
  • 2 replies
  • 5 helpfuls

Resolved! HR Case Approval Request Email Notification

Good morning, My client requires an email notification to a requester's manager when an employee submits a case requesting leave.  The notification should allow the manager to approve or deny the request. I have an approval activity set on the HR Ser...

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Hr task list and Hr case list all in one

Hello,I've been trying to get both HR Tasks and HR case in the same LIST on the Agent workspace. It's a tedious process to switch from one list to the other. Is this anything that can be achieved ? I haven't been able to create a custom list with bot...