ensure that assignment group members only have access to the HR cases assigned to their Group
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‎04-17-2025 10:07 AM
I'm working with HR cases in ServiceNow and I want to restrict access so that users can only view HR cases assigned to their own assignment group. What's the best way to configure this access control? if they search another group case number they won't able to access that.
Thank you
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‎04-18-2025 08:30 AM
Hi @Satyam123
Create one Deny unless Read ACL on each COE & core table.
In the condition, use assignment group is dynamic (one of my groups) & see.
Regards,
Siva
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‎04-18-2025 08:50 AM
@Satyam123
You can use the COE Security Policies and can specify the COE's and Services you want to apply this policy to.
In the Applies when condition, select the Assignment group as required.
For more information on the COE security policy, Please review the docs below
https://www.servicenow.com/docs/csh?topicname=hr-create-coe-security-policy.html&version=latest
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‎04-21-2025 12:15 AM
Query Business rule: on Hr case table.
before:
code: