ERROR: HR Service is in valid for subject person.
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11-18-2020 02:18 AM
Hi Everyone,
While I am raise a new HR case from portal, I am getting an error message like "HR Service is in valid for subject person", I referred few of the questions here but I couldn't find the exact solution for this, Please suggest on the same.
Thanks,
Sanjay

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11-18-2020 03:05 AM
Hi,
If I am able to solve your query, please mark my answer correct and helpful and close this thread so that others get benefit from this.
Thanks & Regards
Prasant Kumar Sahu
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11-18-2020 09:58 AM
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11-18-2020 10:08 AM

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12-24-2020 07:15 AM
Hi Blanca!
I just posted the resolution for me in the thread and after I posted it, ran into the same issue again today. Take a read through my post. Seems to always point toward the HR Criteria and another trend is the BR not liking the "is not" conditions.

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12-23-2020 08:27 AM
Cause: HR Criteria attached to an HR Service triggered in a lifecycle.
I ran into this issue and the cause was from the HR Criteria on the HR Service Triggering in a lifecycle event. The HR Criteria did not account for a blank value, so we had to create an Or condition to account for the blank value.
For example, HR Condition was looking for APAC as region and Legal Entity of 123 and 321. When records were created, the legal entity did not have a value (blank), so when the BR “Avoid insert/update if invalid hr crit” would trigger to validate the criteria, it would error out because the HR Criteria failed on the blank value. We added an Or condition to the end of the criteria stating region is APAC and legal entity is blank.
Note: The business rule “Avoid insert/update if invalid hr crit” is where the “HR Service is not valid for the subject person” comes from.