Estimated Time to Resolution HR Case

vikas pratap Si
Tera Contributor

I want the ETTR plugin installed
so that the system will calculate and display the ETTR in the HR Case list view if selected as an option.

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @vikas pratap Si ,

This functionality is not available for HR scope unfortunately.

We have it for ITSM and Global scope. see below the plugins :

SANDEEPDUTTA_0-1751610820814.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.