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Resolved! Create the database view for department field which is text field

Create the database view for department field which is text field from question_answer table and sn_hr_core_case_talent_management.Then create report where i can use this database view by showing hr cases by department field values which is text fiel...

supriyabehe by Tera Contributor
  • 708 Views
  • 8 replies
  • 0 helpfuls

HR Cases SLA Incorrectly getting calculated

Hello Team, We are encountering issue related to SLA for HR Cases wherein SLA are being calculated on 24 hours slot even thou condition are defined as per Manager schedule., etc. Can anyone please Suggest us what could be the possible issues which ca...

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Johnson7s by Tera Contributor
  • 296 Views
  • 3 replies
  • 1 helpfuls

Custom COE-Approvals are not triggering

To manage all background check procedures for new hires, I have made a custom COE with the name "Background Check." This COE will oversee document collection, internal approvals, and escalation in the event that verification is unsuccessful. I has cr...

deebikaselv by Giga Contributor
  • 243 Views
  • 1 replies
  • 0 helpfuls

Integration between Successfactor and Servicenow HRSD

HI, I am trying to pull data from SF to SN HR profile table.So I found out Trigger SAP SuccessFactors Integrations flow and source SAP Successfactors and I enabled HR profile schedule pull, which is using two flows "Retrieve Workers" and "Retrieve Ef...

HR Walk-up

For the Yokohama upgrade, is the HR Walk-up functionality automatically enabled or configured by default?  I want to ensure HR Walk-up is inactive. What steps should I take to confirm it is not available to HR users after the upgrade?

Pavan rishi by Tera Contributor
  • 201 Views
  • 1 replies
  • 0 helpfuls

UI Action override on HR Agent Workspace

Hey,I am looking for a soluition with hiding already existing UI Action on HR Agent Workspace  without  any changes applied onto OOTB UI Action.On HR Task we have OOTB buttons such as Close Complete, Close Incomplete etc.Normally when I'd like to use...

Patryk Cal by Tera Contributor
  • 200 Views
  • 1 replies
  • 0 helpfuls

LifeCycle Approval Activity not working

Hi,Good morning,I have created one approval activity under one activity set. And selected the approver from case (Subject person Manager). The activity get successfully completed but there is no approval generated by the activity. Please help me out ...

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Prataps135 by Mega Sage
  • 718 Views
  • 5 replies
  • 2 helpfuls

Resolved! Getting error as "Could not serialize value" in flow designer

I have created a Subflow to fetch the Location data from the Workday endpoint, but it has a different structure for each record in XML. To resolve this issue , we have createda  custom script, so that it will take individual records and insert them i...

Taxonomy topic banners are not reflecting on ESC portal

I have added Taxonomy level 1 topic banners from classic view  but it was not reflecting in ESC portal. Even though if i select instance options as primary display icon and secondary display Banner it's not reflecting. Please help me on this.  Regard...

Divya98 by Tera Contributor
  • 323 Views
  • 2 replies
  • 0 helpfuls

Auto close hrcase based on user response

Once the user fills the questions in the record producer. If users selects “yes” for one of the question, then I want to auto close the case.Note:im unable to find the variables which user responded on backend.so how to validate and close it

Mounika280 by Tera Contributor
  • 542 Views
  • 4 replies
  • 1 helpfuls