Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-27-2020 05:55 AM
Is there a way to add and access Favorites within the agent workspace? Thanks!
Solved! Go to Solution.
Labels:
- Labels:
-
Case and Knowledge Management
1 ACCEPTED SOLUTION
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-27-2020 05:59 AM
You have Filtered lists/My lists in Workspace.
But no Favorites.
To create a filtered list follow these instructions:
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-27-2020 05:59 AM
You have Filtered lists/My lists in Workspace.
But no Favorites.
To create a filtered list follow these instructions: