Favorites in agent workspace

Dennis Ford
Giga Guru

Is there a way to add and access Favorites within the agent workspace?  Thanks! 

1 ACCEPTED SOLUTION

Willem
Giga Sage
Giga Sage

You have Filtered lists/My lists in Workspace.

But no Favorites.

 

To create a filtered list follow these instructions:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workspace/task/create...

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1 REPLY 1

Willem
Giga Sage
Giga Sage

You have Filtered lists/My lists in Workspace.

But no Favorites.

 

To create a filtered list follow these instructions:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workspace/task/create...