flow designer

[kali]

Hi All,

I created a flow in flow designer that whenever case is closed complete and additional comment is added in the case , a new case should be created . The case creation is working as expected. I modified the flow to copy two more additional field from parent case to child case. I am able to see the two fields value in the list layout but in the form layout the two fields are not showing up. I tried everything from clearing system cache , browser cache, checking ui policies and client script . Please help me on this. Thanks in advance.

[Sandeep Rajput]

@kali Are those fields added on the form? To know steps to add fields on form via form layout please refer to https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/form-adminis...

[miro2]

Hi @kali 
as Sandeep mentioned, you need to add fields to the form. You can also confirm that the fields have been updated by checking the XML file (right-click on the form header and select 'Show XML') or by using SN Utils.

[kali]

Hi @miro2  ,

I have added the fields in the form layout and confirmed too , is there anything i am missing?

[miro2]

Did the fields appear on the form? If so, what else do you want to check?