Getting 'Scope does not have access to table sn_hr_core_case_relations' while trying to lookup a record in Flow Designer

Pratyay
Tera Contributor

find_real_file.png

I have also tried creating cross scope privileges to read and write from source application to target app in my instance and it still does not work. Any idea about this ?

10 REPLIES 10

Hi,

so the table "sn_hr_core_case_relations" has Caller Access as "Caller Restriction"

So whenever this table is being read from other scope it would create an entry into Restricted Caller Access table with Status as Requested

Try searching for this table and source scope as your custom scope and mark Status as Allowed

1) Target Scope - HR Core

2) Target Table - sn_hr_core_case_relations

3) Target Type - table

4) Operation Read

5) Status should be set to Allowed

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi,

There is no such record in the restricted caller access privileges table.

Then create one for that table and set status as Allowed

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Cross scope privilege to read and write is present and allowed but no record in restricted caller access is there. 
This functionality works fine in instance A but not in instance B.

Hi,

So is the configuration same in both the instances?

Is this happening for every flow execution?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader