Gif image on notification not working in outlook which has been sent from ServiceNow
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09-23-2025 10:06 PM
Hello,
I have a requirement to send birthday wishes notification to users and the notification content will contain happy birthday gif image. It is working in preview email in email logs, but not working in outlook.
I have stored gif image on image table in servicenow and used on notification content.
Can you suggest that what can be the root cause for this?
Thanks,
Sireesha.
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10-03-2025 05:31 AM
