Hello, we are using a MRVS on one of our Catalog Items and it's working well. We have that MRVS being mapped to a custom HTML field in the HR Case to make it easier for agents to read the data in a table format, from record producer script. However, that does not account for the HR Case description, which still lists the data from the MRVS one row at a time, which can get quite lengthy. This got me thinking - is there a way to actually hide a MRVS from a HR Case description?
