highlight VA icon for first time users

si21
Tera Guru

Hi experts,

We are introducing chatbot newly to users on portal and we will have announcement on the banner.

Can we also highlight  VA chat icon with some text when they first time login.

si21_1-1711022340314.png

TIA

 

2 REPLIES 2

Community Alums
Not applicable

HI @si21 ,

I don't think there is a easy way to this !!

VA expert @Mark Roethof  might have some thoughts here.

 

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box definitely no. With some creativity, yes. Though it would probably cost you a good chunk of hours.

 

You could create an extra widget which does some kind of highlighting that you have in mind, and using User Preferences to control it for individual users.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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