In the Related Catalog Items related list for a knowledge article, I would like to include items from a catalog that contains only content items, and not record producers. When trying to add items from this catalog, I use the filter to select this c...
Hi, How can we change the bottom-border of Nav-Bar Divider in the Portal. Let me know the best way to solve the issue. Please do find the attachment below. Thanks & Regards
We leverage the Successfactors spoke to pull in the HR data from SF, this was working perfectly fine till last week without any issues. Now, though it runs, it does pull all the data, it just pulls in 3000 odd records out of a total of 16000 records....
Hello Experts, Hope you're doing well! Am working on HRSD Employee document management, I have uploaded documents in Employee Documents related to hr profiles in dev instance. When uploading bulk documents into the system got a question in my mind th...
there are three variables one is the date variable, in which I want that the user cannot select the date 9 days later from the current date, the other scenario is there are 2 date and time variable : booking from and booking till, I want that the use...
Hello I have to implement Enterprise Onboarding and Transition in HRSD, Please help the below questions. 1)If HR wants new hire to upload some documents on the portal or review the offer letter in servicenow , how this can be achieved as new hire is...
Hi Team, We have a record producer with lot of variables, so instead of adding new fields on the LCE table, we are capturing all the variable details(from the front end esc) that the user selected in a rich text description. I’m using employee forms...
We have a requirement that there are 2 activities inside an activity set named orientation. Both are for task creation. The requirement is such that when one task state changes to closed complete the next task state should become ready. Until the fir...
I have an HR Record Producer that I would like to use contextual search on. I have added a variable short_description and have the check box selected for "enable related search box" on the HR table configuration. I've also created a custom variable...
Hello, there. I've found that there is one HR Case number is empty on my instance.This case is Lifecycle Event Case that was created automatically by flow.I loaded 4 data at once, but only that one's number is null.I tried to load another data and ha...
We are just implementing K Blocks and are running into an issue with how they are displayed in the actual KBase. They just display a block but not the text etc. See below for recreation steps. Steps to recreate. 1. Create a knowledge Block. 2. Crea...
Hi Team, I have a bunch of activities in a activity set which I have to trigger sequentially. I started off by creating multiple activities(Fulfiller) and I could see that all the tasks were created parallelly after case creation.To avoid this I remo...
Hi , Can I trigger a custom event from Scripted REST API? Is there nny examples? ThanksRaji
Hello all,I need to remove the role report_user from the sn_hr_core.basic role because the customer doesn't want HR users to see non-HR tickets. However, when I check the roles of an HR user, the report_user role is still there. Also there is an info...
Hi Team, I'm in the process of implementing below flow with the help of Lifecycle Events(LCE)(I'm totally new to this). I have created a lifecycle event and with that I have started with creation of activity sets as below: Activity set 1: Initial App...
