Requirement Gathering Questionnaire for HRSD
We are new to HRSD module. Please help us with the requirement gathering questionnaire and templates if you have anything.
Forum Posts
Duplicate HR Profile are getting created for the same user.
Hi All, We're facing some issue where, the integration (SuccessFactor) is creating multiple HR Profiles for the single user with same information.Can you let me know the root cause of this happening. We can see more than 100 HR Profiles created for t...
Resolved! How can I suppress the "Mandatory - preloaded with saved data" tool tip on mandatory fields.
How can I suppress the "Mandatory - preloaded with saved data" tool tip on mandatory fields.
Resolved! HRSD Recording Outbound Email in Work Notes Activity List
I need all outbound email triggered (updated record, event, etc.) by an HR Case to log the outbound email in the work notes activity log. The instance I am reviewing has some email notifications that record to the work notes activity log but some don...
Make HR Services invisible in the drop down picker
Hello, I have a requirement that needs to make the following changes to the HR Service drop down picker to make them invisible to specific groups that I've created. I created two groups Tech Lead and Tech Associate, when any person who is a member of...
Resolved! Coma is missing while generating PDF from HTML Templates
Hello Any one saw this issue that while generating PDF from HTML Template the COMA is "cut" from PDF while in CODE it exists ? Cheers
Set Reminder in HR Agent Workspace
We recently started implementing HR Agent Workspace in San Diego. The Set Reminder UI Action does not have a Save or Submit button. I am able to fill out all of the fields but get stuck there. Any ideas what the issue is?
HRSD E-signature
Hi Everyone, We have been trying to create an E-signature in LE in one of the Manage Lifecycle events.We have followed all the steps and have constructed the same. Whenever the task is created for e-signature and we click on "Sign Document", the atta...
Restrict a reference value based on group
Is there a way to restrict HR service on case creation based on group?
When user forward the mail it should update on HR case
Hi All, Can someone please help me on below query.If an end user forwards an email with the watermark and ref number in body mail should update in HR case , just like a reply email does. Created the inbound action with Forward TypeBut its not updatin...
Document Generation based on conditions
I have a requirement to be able to generate document on case record based on a field condition.Basically there are 2 templates associated and depending on a field value corresponding template has to be generated.We have already implemented document g...
Resolved! limit the decimal value in the integer field
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var fieldName = g_form.getValue('hours'); //use your field name // Regular expression to match the desired format (maximum 3...
How to pass group approval through script in flow designer
Hi All,Actually we have created flow here we call a sub flow, so here we need mention "Approver User" , but i need to mention a group(Advisors ) , so i want mention in the script , then the approval needs to go to those groupPlease help me to complet...
What COE and it's security configurations all about in ServiceNow HRSD
Center of Excellence provides the brief overview of topic details, topic categories & HR service. It helps to define the HR service as per the standard categories defined by the certain organization. We can put some restrictions with the help of its ...
Why Employee form (Collect employee input) not update the fields from the assignee?
Hi All,Actually Whenever case created , Task has been generated and Choose HR task type as " Collect Employee input " and created one employee form as well, On the employee form created few questions and mapped with few fields on the case form as wel...
