How do I map Record Producer Variables with HR case form fields?

Tapish Sharma · ‎07-29-2020

I want to Map Record Producer variables with the HR case form fields for a particular HR service.

Ankur Bawiskar · ‎07-29-2020

Hi Tapish,

There are multiple ways to map that

1) Using the Map to Field on Variable

When you will make a variable in record producer(no tin a variable set),there you will see an Checkbox names "Map to field".
Tick this checkbox and then you will get an "field" in this you can select field of target table to map record producer's variable to target table's field.

2) Using record producer script

Ex: current.field_name_of_target_table = producer.variable_name;

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Tapish Sharma · ‎07-29-2020

The state field in case form is not getting changed to the value that I am providing from record producer.How do I do that?

Ankur Bawiskar · ‎07-29-2020

Hi Tapish,

Please check any before insert business rule is changing the state value when record is created

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

pk2184046 · ‎07-10-2024

Can you tell suggest me how to fetch the variable ser variables be it a record producer or a workflow

How to fetch the variable set variables. I checked many pages but I did not find the satisfied or the correct answer.