How Hide Cancel option in HR case form for particular HR services(Only for case created by user)

Kalpana6 · ‎10-13-2023

Jaspal Singh · ‎10-14-2023

You need to increase the field length for the condition field. Are you sure you need all the existing conditions?

Susan Britt · ‎10-13-2023

If you are trying to prevent the Opened for (i.e., person that created the case) user from canceling the case, you can update that HR Service's configuration. There is a Case Option for "User Cannot Cancel".

Kalpana6 · ‎10-13-2023

Hi Susan,

Thank you

That is working for only ESC side, i need to hide in HR case form view