I was facing issue in collecting historical data. Lets us consider a hr case table consist of 60 cases over a month so when i run the historical data job for all the days over the month it is updating 60 in scoresheet even the created case in on diff...
Hi All. I have a question on PA indicator source (Interaction table) build with filter condition to retrive data(sys_created_on) based on fisical calendar(Quarter) and configured to pa_job run daily. Indicator source is mapped with multiple breakdown...
Hi, do we have specific material for our partners to cover HRSD Enterprise? We do have the HRSD Professional path but was wondering it there is anything more specific for Enteprise. Please advise, thanks again Raf
Hi All, Pdf file is not generating in the HR case whenever i am using before business and state changes to awaiting acceptance and hr service is one of " "Please find the script: if (current.hr_service == '5d16185187c47d146c44b95e8bbb35d4') { ...
I have the services A, B, C, D, and E in my system, spread across multiple Centers of Excellence. I have Group1, which should be able to create cases in services A, B, C, and Group2, which should only be able to create cases in services in C, D, E. ...
Hi All, I want to add anchor tag with href link which redirect to other page in additional comment field?
Hi All, If a case is commented by end user and it is assigned to non business hours . Then the system should auto trigger a custom notifications . Is this possible by using the assigned to timezone . Thanks in advance
I have a requirement that i need to report in performance analytics where the report in pa has to be hr cases opened by vs requested by. Can anyone suggest the steps how to make the two reports as an user I want to be able to run a report showing th...
Hello, I want to limit the dropdown values of the field "New HR Service" to show only the Main Service. Can someone tell me how can we do it?
Hi,I would like to display in HR Agent Workspace the Avatar field (in the screenshot) which is a reference from sys_user as a displayed image and not as a link.Is that possible?I would appreciate any help
Hi , Is it possible to run sla based on assignment group? Thanks in advance
Hi, I am planning to update onboarding lifecycle event which is already using in Prod.Do you know what will happen to the existing cases after the changes would be released? Activities already triggered -> I think they would NOT be changedActivities ...
Anyone has CIS HRSD blueprint?
Hi All, Can someone help me on the below query.I want to create the task for life cycle evnt cases if one task is closed completed based on that anther task needs to createMobile phone is require?YesNoif it Yes another task needs to create and state ...
Hello All, I have a Script include working on Change client script. But it is throwing Javascript error.Script include:var PracticeUtilsNew = Class.create();PracticeUtilsNew.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getCost: fu...
