How to add attachment on the HR case using catalog attachment variable type?

[Sneha_Krishna1]

Hi,

Hope you are doing well.

I have an 'attachment' type variable in my record producer. When the user uploads any attachment, I want the attachment to get saved in the record created. But instead, it is hiding it.

I can see the entry created in sys_attachment but not on case,

How can I remove ZZ_YY before copying. I written this business rule 

Async - insert. it's not working. can you help?

If I remove this zz_yy from sys_attachment manually from the table then it's adding the attachment on the case.

Thanks

@Ankur Bawiskar 

[Ankur Bawiskar]

@Sneha_Krishna1 

Glad to know.

Please mark my response as correct and close the thread.

[Sneha_Krishna1]

@Ankur Bawiskar 

I have already marked your solution as helpful.

[Ankur Bawiskar]

@Sneha_Krishna1 

Please mark it as correct answer as well and close the thread.

[luizalmeida]

Three years later and you’re still saving me
I set the order to 1000 and it worked!! Thank you!!

[Akashdeep]

Hi @Sneha_Krishna1

What order did you choose ?

I have to copy attachment to workforce admin table so I have written BR on same table with below script 

(function executeRule(current, previous /*null when async*/ ) {

    var gr = new GlideRecord("sys_attachment");

    gr.addQuery("table_name", "ZZ_YY" + current.getTableName());

    gr.addQuery("table_sys_id", current.sys_id);

    gr.query();

    if (gr.next()) {

        gr.table_name = current.getTableName();

        new global.VariableUtil().copyAttachment(gr.sys_id, current.getTableName(), current.sys_id);

        gr.update();

    }

})(current, previous);