How to add manager into CC in email client template from record producer?

[Sneha_Krishna1]

Hi,

I have a requirement to add manager into cc in email client template from record producer.

I have 2 variable set one is requester information and second is Job info. Job info has only one field that is job and it's reference field of sn_hr_core_job table. requester information has a a field of subject person so when subject person is selected then job field will show the job for that subject person. now I want to fetch subject person's job manager email Id into cc. Can anyone help me on this?  

@Ankur Bawiskar @Kalaiarasan Pus  @Anirudhkuma  @Jaspal Singh  @iris_geist 

Thank you!

[Ankur Bawiskar]

@Sneha_Krishna1 

email script doesn't allow email object with email client template.

so email.addAddress() cannot be used to set CC or BCC.

See image below

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sneha_Krishna1]

So how can I achieve this requirement can you tell me?

[Ankur Bawiskar]

@Sneha_Krishna1 

so you are using email client template for this.

can you share how you want to trigger this? share screenshots

[Sneha_Krishna1]

There is a UI action on case Send email. whenever user clicks on this UI action email template pops up then manager should populate.