How to add a Dashboard as a landing page to a specific group of users
Hi everyone, What is the fastest way to add a custom dashboard to a list of 50 users without impersonating each one of them and setting it manually? Thank you!
Forum Posts
Unable to Edit Fields in List View for Multiple HR Tables.
Hello Community,I am experiencing an issue where my users are unable to edit fields in the list view for several HR-related tables in ServiceNow, like sn_hr_core_case_operations, and sn_hr_le_case. They can edit these fields when the record is opened...
Remove 'Flag Article' from Actions button in Service Portal and display 'Edit Article' only.
Hi community,When selecting a knowledge article within the Service Portal, two buttons appear: 'Subscribe' and 'Actions'. In my situation, the 'Actions' button shows two options: 'Flag Article' and 'Edit Article'. Ideally, I would like to remove the ...
In servicenow, how to pop up feedback menu on header in service portal with some questions
Can anyone suggest some ideas on it..
Timezone in Scheduled Jobs
Hi all ,I need to trigger a schedule job at 10 am IST , but I am not able to specify the Timezone in Timezone field .How can I make sure that the script triggers in IST ?Does specifying IST in Run as tz field helps ?Does Run as field plays any part ...
Where the Input on Employee Form will be stored?
Hi, I would like to know where the input collected on employee form would be storedIs it stored in Question Answer table? Best Regards,Kohei
HR Checklist in HR cases visibility restriction
Hi all,There is a requirement in our project for "checklist on HR cases" to be visible based on country wise. We want to make these checklists to be visible for only 1 country and not others. All the countries are using the same HR service. Can someo...
Facing issue in ATF while setting the drop down values in variable of HR Record Producer
Hello, I am Creating ATF for HR Record Producer, where in i have drop downs to check, based on that other variables should populate. But system is throwing an error "Successfully set field 'Is this query about you or someone else?' to value 'Me'FAIL...
Attachment - make attachment mandatory based on variable value
Hi All,I have a catalog item on the portal . There is a reference variable and based on the reference variable the attachment should be mandatory. I am making the attachment mandatory as by using the portal setting . Please help me on this. Thanks in...
Resolved! how to the variables in child table which are inherited from parent table
Hi there,I have a requirement that an option called "bsc" to be added unser awating action varaible. that bsc option is present in parent table which is showing in all the child tables. I want it to be hidden in one of the child table called account_...
Knowledge article visibility in Virtual agent
Hi,There is one requirement where I need to get a particular knowledge article links in the virtual agent bot when someone types the metadata of that particular knowledge article. How can I achieve this? Thanks in advance!!
Resolved! How to modify text in esc portal in servicenow for open chat window
Hi,We are using esc portal, and got a requirement to update text which appear on hover of chat icon i.e "Open Chat Window"Please let me know if anyone know how to achieve this. Thanks,Vivek
Dynamically setting a reference variable using another variable
Hi All, There is a variable select box based on the select box selected a reference variable should shown some dropdown values. What is the best approach in this , if possible please provide a sample code. Thanks
Timezones in Scheduled type Trigger in Flow Designer
Hi all , I have a flow Scheduled to run daily at 10 .00 am , but it was getting triggered on America/ Los Angeles Time zone by default. I cannot Run the flow at 9.30 pm Los angeles Timezone (whice is 10 am in India ) as it effects the flow logic .ple...
Resolved! What restricts HR groups from non HR roled users?
I only see a delete ACL OOB for HR group members where Group is 'HR' or Group.parent = HR. My user has user_admin role and sn_hr_core.manager roles where the latter was specified in the ACL delete OOB. Still it can't delete the record from group memb...