How to change the banner text on ESC portal and the text should be dynamic. For ${user}.

[manas5]

Text On Banner Image For ESC Portal

How to change the banner text on ESC portal and the text should be dynamic.
For ${user}.

[sachin_namjoshi]

Use below solution to make banner dynamic

https://community.servicenow.com/community?id=community_question&sys_id=75f287a1dbd8dbc01dcaf3231f9619dd

Regards,

Sachin

[manas5]

THANK YOU 
ILL CHECK THIS 

[Susan Britt]

Are you referring to the banner widget in ESC having the user's name in the message, instead of the actual ESC header?  If so, on your banner portal content (in Content Delivery), select "Use custom HTML" and format the message to appear.  Within it, you can map to fields like the First Name to say something like "Welcome ${first_name}! This is your single destination for all things....".

[manas5 · Accepted solution]

Steps :

1. Go to Portal Content --> Welcome Banner(only for HR portal) --> Design Custom HTML banner as per client requirement.