Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to check the integration with workday

rajibosss11
Tera Contributor

Hi Experts,

 

Workday to ServiceNow users integration .

 

When i try to update user inactive in workday it was not sync in ServiceNow sys_user table, can any one explain where i can check this in ServiceNow and what should  i need to change in integration.

1 REPLY 1

GlideFather
Tera Patron

Hi @rajibosss11,

helping out with an integration with almost no details is difficult, but let's try...

 

You mentioned Workday and sys_user, are there any staging table? Using sys_import_set_row? 

 

Are there any messages coming through or not a single one? If some arrive, are they create/update, both?

 

Please provide more details, your description is too vague to help you :((

 

EDIT: corrected the table name [sys_import_set_row]

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */