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Notification Record in Bell icon ServiceNow instance

Hi All,In ServiceNow instance notification Bell icon indicates multiple notification updated by system and its showing notification count as well across platform.However, notification expand not available currently in system and not showing details a...

abirakundu23_0-1753774226402.png abirakundu23_1-1753774411458.png

Analytics Using the "Thumbs Up/Down" for Now Assist Summarizations

Hi SN Community, We are implementing Now Assist skills for summarization across HRSD and ITSM, and noticed there is a "thumbs up/down" option within the UI, but there doesn't seem to be any functionality behind them (e.g. confirmations, analytics, et...

Matt93 by Mega Guru
  • 1666 Views
  • 4 replies
  • 2 helpfuls

Ai search

Hi All,We have ai search source on our portal when users type a specific word it should redirect  to my request page on the portal. Thanks in advance

kali by Tera Contributor
  • 379 Views
  • 1 replies
  • 1 helpfuls

HRSD Integrations REST API OOB

Dear Friends,I’m looking for some help into HRSD REST API for our third-party application. They would like to explore and utilize our full HRSD Applications.Looking OOB REST API’s where we can expose our Catalogs and categories.REST API OOB where we ...

Use case for Robust Transform map.

Hi,  Use case for Robust Transform map. I'm exploring Robust Transform map. Can anyone please tell use case and step by step implementation for Robust Transform map in personal developer instance.  Regards, Nivedita   

Not able to update Opened for on HR case via business rule.

Hi Community, We have a before insert business rule in place that sets Opened for same as Subject person value when the case is created using integration. It was working fine till few days back, but not it sets Created By value in Opened for field in...