How to create a new Life Cycle Event?

skulsoom002
Tera Contributor

We already have HR Service and Life Cycle Event for Request Termination. But we want to create a 'Rescind' and 'Correction' Life Cycle Event so it creates tasks and notifies other teams that the Termination is no longer happening or is happening at a later date. Can someone share simple step by step guide to do so?

2 REPLIES 2

David Aldridge
Giga Guru

You don't need a new Lifecycle Event, you just need to configure the rescind process.

Configure the rescind process for a lifecycle event (servicenow.com)

skulsoom002
Tera Contributor

Thank you David. Let me review this with the team and come back for any questions.