Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to create a report on Published and Republished Knowledge articles

Sriram28
Tera Contributor

Hello,

 

How we create a report on Published and Republished Knowledge articles

 

Or

 

How we can differentiate published and republished articles.

 

Thanks in advance

2 REPLIES 2

Abinaya Sekar
Tera Contributor

You can differentiate published and republished Knowledge Articles by checking the version field on the kb_knowledge_version table.
Articles with Version = 1 are first-time published, while Version > 1 means they were republished.
Create your report on the kb_knowledge_version table, not kb_knowledge.
Filter Version = 1 for published and Version > 1 for republished.
You can also group by “Version” to show both in a single report.

Hello @Abinaya Sekar 

 

Thanks for your time and response.

 

I have a query here, how we can say "Version > 1 for republished", because it can be (checkout and published mutiple times).

 

Only when retired and repblished, is something we can considered it as Republihed.

 

Please suggest how we can differentiate them.