How to create an Incident trough an HR Case
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11-21-2023 03:12 AM
Hi everyone,
I was just wondering what is the best way to create an Incident from an HR Case record.
Is it possible and how do I do it?
Thank you!
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12-07-2023 04:23 AM
@rafas_2703 , thus far we have only enabled the possibility to create an interaction out of an incident and the SD takes care of either an incident or a service request - depending on what is requested by the subject person.