How to create an Incident trough an HR Case

rafas_2703
Tera Guru

‎11-21-2023 03:12 AM

Hi everyone,

 

I was just wondering what is the best way to create an Incident from an HR Case record. 

Is it possible and how do I do it?

 

Thank you!

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JulianLemcke
Mega Sage
In response to rafas_2703

‎12-07-2023 04:23 AM

@rafas_2703 , thus far we have only enabled the possibility to create an interaction out of an incident and the SD takes care of either an incident or a service request - depending on what is requested by the subject person.