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‎01-15-2020 07:40 AM
I am using HRSN, and when I check the HR Cases, I get this page with some 'VIP' users in red.
May I ask why they are VIP users and how to set someone as an VIP user?
Solved! Go to Solution.

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‎01-15-2020 07:42 AM
Hi,
In their user profile (sys_user table) [User Administration > User] the VIP flag or field is checked/true for them. That is why.
You may need to add this field to your form so you can see it.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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‎01-15-2020 07:42 AM
Hi,
In their user profile (sys_user table) [User Administration > User] the VIP flag or field is checked/true for them. That is why.
You may need to add this field to your form so you can see it.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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‎01-15-2020 08:11 AM
Very helpful! Thanks for point it out I need to add that field!

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‎01-15-2020 08:29 AM
No problem.
If my post helped answer your question, please also mark it as Correct.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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‎01-15-2020 07:46 AM
Hello Georgina,
You can set any user as VIP by going to user profile and Check the VIP TRUE.
When it comes to Coloring it in RED, that it s field style defined as below.
Go to List view, Right Click between column headers and select configure ALL
Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade
Abhishek Gardade