How to get a Business Rule to trigger on the portal

Amy13
Tera Contributor

‎06-16-2022 04:29 AM

I wrote this business rule that triggers on display when an HR task opens (state = Ready). The info message is shown in the back end; however, when I go into the same task in the HR portal, it doesn't trigger. Do I need to put this in the portal script?

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Community Alums
Not applicable

‎06-16-2022 05:28 AM

HI Amy,

You can Configure a Business rule something like this, just replace the table and the application scope.

 

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Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

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Amy13
Tera Contributor
In response to Community Alums

‎06-16-2022 06:45 AM

I did try the business rule on display, but the info message still isn't showing up on the portal. I'm not sure how else to approach this. find_real_file.png

find_real_file.png

 

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Jaspal Singh
Mega Patron
Mega Patron

‎06-16-2022 05:35 AM

It should show up. Are you have something redirection to different page when record is submitted from portal? If so, it might be so fast that the message appears & disappears instantly.

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Amy13
Tera Contributor
In response to Jaspal Singh

‎06-16-2022 06:46 AM

Hmm the portal page a To-do widget that houses tasks that the user can click on. I'm hoping when they click a particular task, that an info message can pop up.

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