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03-12-2023 11:17 PM
Hi,
I created a record Producer and I have to share the record Producer link to the users through Email. How can I get the link?
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03-12-2023 11:21 PM
you can share them native URL or portal URL?
But remember those users should satisfy the User Criteria to see that in portal
For native - visit the record producer and click Try it -> Select that URL share -> /com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=29a39e830a0a0b27007d1e200ad52253
For portal - you can copy the portal URL and replace the instance name using email script
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-12-2023 11:21 PM
you can share them native URL or portal URL?
But remember those users should satisfy the User Criteria to see that in portal
For native - visit the record producer and click Try it -> Select that URL share -> /com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=29a39e830a0a0b27007d1e200ad52253
For portal - you can copy the portal URL and replace the instance name using email script
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader