How to get multi row variable set of a hr case record producer into the HR case as multirow variable

divyav7
Tera Contributor

We are developing a lifecycle management for employee exit from organization. In one of the activity sets the activities need to be performed by various assignment groups are configured as record producers.

 

The values entered in the record producer are mapped to description field of HR case form. These values entered in the MRVS are used for full and final settlement amount calculation.

 

The requirement is to get the MRVS from record producer into HR case form as a MRVS if possible, so the value can we accessed to calculate amount based on the clearance type in the below image.

 

MRVS on record producer:

divyav7_0-1753938846261.png

 

  

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@divyav7 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@divyav7 

if the HR case form has the variable editor then it should show all the variables along with MRVS on the form

This will be for both native + workspace

If the variable editor is not there then check this link where I shared solution on how to do

HRSD Employee Relations 

sharing here again

Before - No variable editor on form in workspace

AnkurBawiskar_0-1753939525042.png

 

 

After

1) created new UI formatter for HR Case in HR Core scope. to copy the formatter name see the incident variable editor

AnkurBawiskar_1-1753939525043.png

 

 

AnkurBawiskar_2-1753939525029.png

 

 

2) then added that on HR case table "Workspace UIB" view - Ensure you are in correct scope

Created a new form section "Variable Editor". Save

AnkurBawiskar_3-1753939525041.png

 

 

Output: HR Case in native shows variable editor in particular form section

AnkurBawiskar_4-1753939525050.png

 

 

HR Case in workspace shows the variable editor in section

AnkurBawiskar_5-1753939525066.png

 

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@divyav7 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@divyav7 

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader