How to hide + button in HR agent workspace

[Krishna Chaitan]

Hi, I've requirement to hide + button to create HR case from the HR agent workspace. can someone help how to do that.

[Amitoj Wadhera]

Hi @Krishna Chaitan ,

Go to "sys_ux_page_property" table > in the name filter out "chrome_toolbar" and in the Page column put your workspace name > Open the record > Check the JSON values for your configurations.

If you find my response helpful, please consider marking it as the 'Accepted Solution' and giving it a 'Helpful' rating. Your feedback not only supports the community but also encourages me to continue providing valuable assistance.

Regards,

Amitoj

[James Chun · Accepted solution]

Hi @Krishna Chaitan,

You need to modify the chrome_tab UX Page property.

• Navigate to Now Experience Framework > Experiences
• Search the term HR Agent Workspace on the Title column and open the record
• Within the UX Page Properties related list, open the record where the name is chrome_tab
• In the Value field, remove the "newTabMenu" key-value pair. After the update, it will be something like: 

{
    "contextual": [
      "case-creation-page",
      "interaction-creation-page",
      "record",
      "kb_version_compare",
      "kb_translate",
      "kb_view"
    ],
    "maxMainTabLimit": 10,
    "maxTotalSubTabLimit": 30
  }​

Refer to this article for more details - https://www.servicenow.com/community/next-experience-articles/workspace-app-shell-ux-page-properties...

Cheers