How to hide HR Task from the "Standard Ticket Tab"

[ramesh_r]

Hi All,

I want to hide HR Task from the "Standard Ticket Tab" it should how only assigned to personal

Note : "Standard Ticket Tab" should not hide only need to hide the records 

[SANDEEP28]

@ramesh_r These task would be part of some activity set right then you can uncheck the "Display to opened for"
and "Display to subject person" check box on the same activity set. So that these task will not be visible to employees (subject person or opened for)

You will have few activity set which will be triggering Tasks for HR or internal teams and few activity sets which will be triggering tasks for employees.  You normally don't want to show HR task to employees on HR case  so you can make use of "Display to opened for" and "Display to subject person" check box on activity set.

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[ramesh_r]

Hi @SANDEEP28 

Those tasks do not belong to any lifecycle activity, it's just created when submitting the HR case records producer, Please let me know how to handle this.

Thanks

Ramesh R

[sri vijaya]

Hi @ramesh_r 

Did you resolve this issue?

i have the same requirement if you resolved this one, please give me steps so that i can follow

[Sabrina Ethridg]

If the goal is to only make tasks visible that are assigned to the employee (i.e., hiding those assigned to other groups), I handled this with modifications to the ACLs on the HR Task table.   I modified the OOB read ACL on HR Task to require the sn_hr_core_case.reader role and then created a new ACL that said if it someone is in snc_internal, they could only see the task if assigned = logged in user.