How to map multi row variable set from record producer to case form

Go to solution
Renu9
Tera Contributor

‎03-15-2021 05:45 AM

How to create multi row variable set in the case form. It has to be with 3 columns and n number of rows on addition. 

Could anyone please suggest how it can be created in case UI .

Labels:
0 Helpfuls
  • 5,720 Views
1 ACCEPTED SOLUTION

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎03-15-2021 07:25 AM

@Renu 

You can use this script in before insert BR of Case Table

(function executeRule(current, previous /*null when async*/) {

	// Add your code here

var mrvs = current.variables.mrvs; // your MRVS variable name here

var arr = [];

var parser = new global.JSON();
var parsedData = parser.decode(mrvs);

for(var i=0;i<parserData.length;i++){

var obj = {};
obj['Date'] = parsedData[i].date.toString(); // give here the mrvs variable name of date
obj['Incident Details'] = parsedData[i].incident_details; // give here the mrvs variable name of incident_details
arr.push(obj);

}

current.setValue('u_name_value', JSON.stringify(obj)); // your Name-Value field name here

})(current, previous);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

28 REPLIES 28

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron

‎03-15-2021 06:08 AM

Hi,

So if MRVS has 3 rows and each row has 4 columns so where it should be mapped?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Go to solution
Renu9
Tera Contributor
In response to Ankur Bawiskar

‎03-15-2021 06:13 AM

Hi Ankur, it has to be mapped in the case form to a table field.

In record producer, im having as below.

find_real_file.png

In the same way, this has to be copied into the case form UI when we hit the submit button from record producer.

Preview file
17 KB
0 Helpfuls

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Renu9

‎03-15-2021 06:25 AM

Hi,

yes but date and incident/Details should be mapped to which fields in target table?

please share which target fields image to be set and also as there are 2 rows what about the other row?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎03-15-2021 07:21 AM

@Renu 

you can use this to populate name-value pair

Sample below

var arr = '[{"variable":"jm_template_variable","type":"xlrelease.StringVariable"},{"variable":"jm_template_var2","type":"xlrelease.StringVariable"},{"variable":"jm_date","type":"xlrelease.DateVariable"},{"variable":"jm_boolean","type":"xlrelease.BooleanVariable"},{"variable":"jm_array","type":"xlrelease.ListStringVariable"},{"variable":"jm_integer","type":"xlrelease.IntegerVariable"}]';

var parser = JSON.parse(arr);

var obj = {};

for(var i=0;i<parser.length;i++){
obj[parser[i].variable] = parser[i].type;
}

g_form.setValue('u_name_value', JSON.stringify(obj));

Output:

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls