Hiwe have a requirement where HR tasks with task "type =Internal task" should not be visible in portal in to-dos section in HR case in the portalwe have to achieve this by ACL configuration, I have added the "hr task type is not internal task " in al...
Iam facing weird issue, I have ui policy to make variable is not mandatory in HR Agent workspace and its working fine but when you change your language to Chinese its showing mandatory.Is there any one who came across similar type of problems?
Has anyone implemented the Form I-9 & E-Verify integration with ServiceNow? Looking for reviews, feedback, lessons learned, barriers, etc. Thank you!
I have a report that shows knowledge updated on a monthly basis. Just wondering if retirements are considered updates?
Hi Everyone, We're using the HR Benefit Plan list (sn_hr_core_benefit_provider) and andsince we have knowledge articles existing for the listed benefits, we'd like the links in the list to redirect to the selected article - has anyone tried this sol...
Hi Everyone, We're using the HR Benefit Plans list (sn_hr_core_benefit_provider), but for some benefits employees would need to download and complete forms (e.g. to agree for salary deductions) - is it possible to add attachments to records in this t...
Hi Team, We are working on employee relations cases where in related list - Case Participated we can set Subject of allegations and subject of allegation user should not be able to view that case. Do we have anything OOTB to implement like this. Rega...
Is there any way to hide or disable Response Template and Fulfillment Instructions on the sidebar of HR Agent workspace (configurable)?
login to HR agent workspace and create new HR ER case , below pop warning comes up " The involved party is not associated with the specified case" need to stop this pop-up any idea? thanks,Chaithra
Hi, I am reviewing OOTB pre configured Virtual Agent topics.In the Docs, the VA topic of General HR Inquiry was depricated and no longer available as a predifined topic.Do you know the reason of this?Is there any altenative topic released? It was t...
Hello @Susan Britt, @Ankur Bawiskar , @Uncle Rob , I am encountering an issue with our Workday integration when fetching Job Profiles. We are utilizing out-of-the-box (OOB) flows, specifically "Get Job Profiles" and "Get Job Profile Service."Upon run...
Happy Friday all, I have a situation that I need expert and technical help with. I have just created an Employee Relations form, which when submitted from the portal the short description reads: Team Member Introductory Period Review case for John Do...
Hello, I am working with HR Cases and I saw that when the state is "waiting for customer response" and we insert a new comment in the "additional comments" field, the hr case state changes to "work in progress". Where is the script that is doing thi...
Hi Team, We are unable to select any skills by clicking on the below button. By clicking on the button it says, No Roles specialities have been added for this role. Please guide how to add roles/skill to this skills tab
Hello everyone, I'm working on incident table, and I want to change the service field font when the priority changes. Meaning, if the priority is critical, I want the service field font turn in red. But my code is not working : function onChange(c...
