Resolved! In HRSD, can we perform org transfers?
In HRSD, can we perform org transfers? Eg. If John is reporting to Smith, and he is now supposed to report to Glenn, can we do this kind of org transfer using this module?
Forum Posts
Issue setting up Teams side Content and campaigns
Having trouble or issue creating teams side content notification via content experience campaignsCreated content ,campaigns , schedule the content . all plugins unto date . Teams side notification is active and integration in place . still the notif...
Predictive Intelligence and Custom Case Field for HR Case table
Hi team,Need to create a new custom case field for the HR case table called 'Description_HTMLSanitized'?Then, need to create a script to iterate over all HR cases in past 6 months and then copy description field, remove html tags, then copy the sanit...
HR Case Creation Page, HR Service field to move to right side
How to move "HR Service" field to the left side in HR Case Creation Page? I already tried to add the field "HR Service" in the "Case Creation Configuration" page but it adds the field on the left side in addition to the field being on the right side....
Resolved! How to configure the drop down for COE under Create New Case?
Hi, I know that if we go to HR Administration --> COE Configuration , we can then disable any COE and it would not show up when we create the case I see a HR Case option. Does anyone know how to disable 'HR Case' under the following screesnhot ?
Attachment Visibility Issue on [hrm_ticket_page]
We are encountering an issue on the [hrm_ticket_page] where attachments are not fully visible to end users under specific scenarios. When impersonating a user (e.g., HRSC Training user) in production, the Attachment tab on a case appears empty, despi...
Resolved! Human Resources Scoped App: Core
Hello, Is this plugin available for all customers to use without the HSRD subscription?
Resolved! Future plans replacing Employee Experience Packs?
Hi!Does somebody know how useful Employee Experience Pack are still? When I read information about one of the Experience Pack, it says that packs are no more updated and there is a link to Community post but I am not able to open the article (Access ...
Resolved! Report on Suspend Activity (Case, Reason Code, Work note, etc.)
In an effort monitor and control case resolution times, HR needs to analyze Suspend utilization.However, we are having trouble understanding WHERE the Suspension reason records are stored and HOW we might pull that data together with other case info ...
Unable to add parent field in HR case form related list
Hi Everyone, Can someone please help me on the below issue, Unable to add the parent field in HR case form related listfrom gear icon i can see the parent but its not showing on related list Please help me to add parent field in HR case,Please help t...
Resolved! Lifecycle Events Task Populating Record Producer Variables
If a manager is completing a Lifecycle Events task (Child HRT for Parent LE Case) for their new hire, is there a way to get the New Hire (Subject Person) of the Parent LE Case populated in a sys_user reference variable on the record producer that tri...
Send reminder notifications every 72hs in HR Template
Hi I got a requirement one of my clients. Lifecycle events - Onboarding tasks: 'complete job handover - if applicable'Change task type to 'Mark when complete' and send reminder notifications every 72hs. How to send reminder notification every 72 hour...
ServiceNow SF integration
We have successfully integrated ServiceNow with SuccessFactors using SAML based configurationNow whenever a User request a service from ServiceNow, all the transactions are happening via service account user ( Admin user that is created in SF and con...
Document generation based on HR Case approval
Hello all I have created a HR Service, an associated record producer and a document template. I have attached the document template in the HR Service's template so that a PDF is generated every time anyone submits a request on the esc portal. The PDF...
INSERT PDF IMAGE TO KNOWLEDGE ARTICLE
Hello All, Please I am trying to Insert PDF Image into Knowledge Article but it is not recognizing image in PDF, Anyone had this challenge before
