How to remove/disable list categories from hr agent workspace

[sri vijaya]

Hi 

i have to disable some list categories in agent workspace as highlighted in yellow below

i have navigated to all workspaces->hr->and inactivating those but those are not removing from list categories

please help to resolve the issue @Dr Atul G- LNG @Sandeep Rajput @Mark Manders 

[Sid_Takali · Accepted solution]

Hi @sri vijaya 

This link jumps to the UX List Menu Configuration (sys_ux_list_menu_config) table, which shows the configurations for each Workspace/Experience. Clicking into the experience you're configuring will show a the record with the related lists:

UX List Categories (sys_ux_list_category): The categories that show on your list menu, i.e. Incidents, Problems, Cases, etc. and links to the Configuration property for the list menu component.

UX Lists (sys_ux_list): Lists defined for each category. A list must have a category and you can configure the conditions for the list data, columns, grouping, and other parameters you can set. You'll notice that you cannot configure the component properties for a List component when the page is read only, but many of those properties are exposed in the UX List record for configuration, so you do not need to duplicate the page to set List properties. 

[Mark Manders]

It would be great if people didn't tag others in the questions they are asking. It's the most annoying thing ever.

Did you clear your cache?

[Sandeep Rajput]

@sri vijaya Try cache.do and see if it fixes the issue.

[Sid_Takali · Accepted solution]

Hi @sri vijaya 

This link jumps to the UX List Menu Configuration (sys_ux_list_menu_config) table, which shows the configurations for each Workspace/Experience. Clicking into the experience you're configuring will show a the record with the related lists:

UX List Categories (sys_ux_list_category): The categories that show on your list menu, i.e. Incidents, Problems, Cases, etc. and links to the Configuration property for the list menu component.

UX Lists (sys_ux_list): Lists defined for each category. A list must have a category and you can configure the conditions for the list data, columns, grouping, and other parameters you can set. You'll notice that you cannot configure the component properties for a List component when the page is read only, but many of those properties are exposed in the UX List record for configuration, so you do not need to duplicate the page to set List properties. 

[abirakundu23 · Accepted solution]

Hi @sri vijaya,

Please navigate to this page 'sys_ux_list_category' with Agent Workspace for HR Case Management application.

Under UX list, disable tittles that you don't want to display anymore from Configurable workspace. Please refer the screenshot.

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