How to remove Interaction in Create HR Case

[Jet R]

Hi,

I am not able to find where I can remove the interaction when creating HR Case. Please help. 

[Community Alums]

Hi @Jet R ,

It is controlled by a system property sn_hr_ws.case_creation_tabs.

The tab object contains the following configuration:

tab - {
title - string title that is shown in the tab
},
content - {
props - {
table - string name of the table in snakecase e.g. sn_hr_core_case ,
listTitle - string title for the list,
parentTable - string name of the table in snakecase e.g. sn_hr_core_case,
relatedListName - string name of the related list,
disableNewButton - boolean to determine if the new button is disabled,
query - string query to apply to the list. Use ${} around a column name to use it in a query e.g. ${subject_person} ,
view - string name of view
}

So if you want to remove any tab from the list then you can modify the JSON and can remove the unwanted related tab from the JSON in the value of the property.

And similarly you can add the JSON for needed  tab.

[Jet R]

Thanks for your response Sandeep, when I search for that property, I am not able to find sn_hr_ws.case_creation_tabs

[Community Alums]

Hi @Jet R ,

 You won't see the property until you change the Application Scope to "Human Resource : Workspace"

Once you change the Scope , then :

[Jet R]

Hi Sandeep, I can now see the property, I just had to install the plugin.

I removed the interaction part (highlighted below) but there are no changes in the Crea a new case form when I tested. Is there any other configuration I missed?