How to sequence HR activities so one triggers after another completes in Activity Set?

[karimooo]

Hi ServiceNow Community,

I'm working with HR Service Delivery and need help with activity sequencing in an Activity Set.

Setup:

• Activity Set: "Pre-Hire"
• Activity 1 ( fullfiller)
• Activity 2(activity container that conatins one task)

Goal: I need Activity 2 to automatically trigger/start only after Activity 1 is completed.

Current Status:

• Both activities are in the same Activity Set
• Both have same Owning Group 

Questions:

1. how can i acheive that second activity only trigger when the first one is completed

Any guidance would be greatly appreciated!

[YaswanthKurre]

Hi @karimooo ,

Please follow the below mentioned steps:

1. Open the Activity Set

• Navigate to HR Administration > Lifecycle Events > Activity Sets

• Open your "Pre-Hire" Activity Set.

2. Configure Activity Dependencies

• In the Activities related list, open Activity 2.

• Scroll to the "Depends on Activities" field.

• Select Activity 1 from the list.

This tells ServiceNow: “Don’t start Activity 2 until Activity 1 is completed.”

3. Ensure Completion Triggers Are Enabled

• In Activity 1, make sure the Completion Criteria is properly defined (e.g., task closed, approval granted)

• If Activity 1 is a fulfiller task, ensure it has a task template and that the task status moves to Closed Complete or similar.

Note: Activity sequencing is not automatic just because activities are in the same set — you must explicitly define dependencies.

Mark this as helpful and correct, if this helps you.

Thanks,

Yaswanth