How to set the list users as the approver of a approval activity in Lifecycle Event

[Phuong Duong]

I have a list field in LE case table which stores the list of Users (references user table). Example, the [Watch list] field:

I want to set all users in that list as approvers of the approval activity. However, SN only allows setting reference user and reference group fields as approvers, but not the list.

Is there any way to set all users in the list as approvers?

[Sandeep Rajput]

@Phuong Duong Unfortunately, OOTB you can only set a user field (assigned_to/Opened for etc) or a group field (Assignment group) as approver. Watchlist users can't be set as approvers. System throws an error even if you try to create a custom approver.

[Phuong Duong]

Hi @Sandeep Rajput ,

Yeah, I tried it before and got the same result as you. I wonder if there is any other solution for this case.

[Sandeep Rajput]

@Phuong Duong OOTB there is no solution available to address this.