Hi Experts,
we have integrated MS teams in our project, the interaction details with subject person are available under the activity section in worknotes. In the native UI these interactions show up in a separate tab called Interactions for subject for person. However, this section is not available in the hr agent workspace..
How can I add an interaction section in the Hr agent workspace which should be available under the more Options..and this Interactions should show only the respective cases which should be available for agents tooo
When on the HR Agent Workspace, click in the top right corner (profile picture) -> click on configure page -> related list. then in the proper scope and view name, add the interaction list.
