Hi - I want to create the task under specific lifecycle activity set if the subject person is Manager for any user. How do I create this using flow designer.
To my understanding, there is a complex set of business rules, script includes and ACLs managing access within HRSD. I've taken a couple dives but been unable to decipher thus far. Therefore I am seeking advice on how to achieve the following require...
Hi All, How hide cancel request option in esc and hr case form view for HR cases
Hi folks, I would like to understand the difference (if any) between the "Skip auto-assign" Case Option that can be set on HR Service and the "Skip auto assign" field on HR Case (by default, this is not visible on the form).If we want to avoid auto-...
Hi All, I have a requirement of creating a HR case in which the after selecting subject person it should show whether use having HR profile or not. Can anyone help me with the script.
Hi People, Please help me!! I've checked the ServiceNow Exam requirements for receiving the vouchers for HR. It stated to complete the following I've completed all three On-Demand trainings but couldn't receive the voucher. Can anyone let me know if ...
ServiceNow used to have the table hr_case and it is now deprecated and been replaced by sn_hr_core_case. Our team created hr_case archive rule before and now I'm trying to create an Archive Rule for sn_hr_core_case, but ServiceNow is not allowing it ...
dear all!I would like to ask whether there is a way to control the number of case rejections?what I mean is that we have a requirement which says that once the case has been put to "Awaiting acceptance" status by clicking "Close Complete" the user al...
Hi, I was having quick links as of now.i have created two quicks and these two quick links has to be visible for particular users only and these users has to see only these 2 not the rest of the quick links.The quick links available now has been crea...
Hello Folks, I am unable to see the Activity Sets and Activity in the manage life cycle event, PFA the image as well. In the community, I got this link and I have tried this there is no version updated in the script include. https://support.serviceno...
In the Response Template, is it possible to insert the current users name or to invoke a script?Typical example would be to insert some signature like "Best regards, <Name of User>"
We have a feature configured once user sends email to HR team it will create HR case in ServiceNow (Using Inbound Email Flow Designer) . In case of an offboarded user he/she may use personal email address to raise HR case.And we are able to create HR...
Hi, regarding COE Security rules setup - I can setup condition "Assignment rule is (dynamic) one of my groups", but then I have to always define all groups in embedded list who should have access? My use case is the following:we have HR service in 5...
Hello Community, I have deleted the records by mistake, how can can i retrive it. Thanks,
Hi Team, I need to know how an alert from Grafana can create an incident in ServiceNow? If someone has already worked on this then please share some insight or approach to get this done.