How to trigger a particular activity in an activity set based on other activity in HR case

[Nayan]

Hi All,

We have a requirement where we need to have activity triggered based on the variable selected in other activity from the same activity set.

For.eg  - this is the activity set we have & we want to trigger the HRTask -Onboarding - Request Network Identity 

if & only if the HRTask - Onboarding -Laptop Bundle Order Guide has created a request ( & if one checkbox is checked in catalog item).

I don't know if it is possible or not. If not, what would be the other way to achieve this. 

Please help, thanks in advance.

[Naga Ravindra R]

Hi @Nayan ,

Yes we can do that. Have a subflow kind of activity in the activity set.

This subflow has to trigger/wait for when "HRTask - Onboarding -Laptop Bundle Order Guide" is completed AND look up into "sc_request" table where parent is Parent onboarding case.

Then, you can directly create a HR task "HRTask -Onboarding - Request Network Identity" in the sub-flow itself.
Make sure add those conditions, parent is "Onboarding case".

Happy to answer if there are any questions. Please mark my response as correct/helpful if it helps.

Thanks,

[Naga Ravindra R]

Hi @Nayan ,

Can you help me with, what type of variable is it?, "We have a requirement where we need to have activity triggered based on the variable selected in other activity from the same activity set."

May be I can come up ith solution?

Please revert back.

[Nayan Mule1]

The variable is checkbox, if it's selected then only the other activity should trigger. 

Also, do we need to create a flow designer for this ? If yes, please guide me with the steps on how to implement it.

Thanks.

[Community Alums]

Hi @Nayan Mule1 ,

This calls for another question!!

Your Original question has been answered. Please close this thread by marking the right response as correct & Helpful and create another question.