For UI builder, on Simple list form we have OOB several list actions.There is one gear icon list action, which has several sub list actions like Save, Save as etc.I have 2 queries on list actions, how can I achieve below 2 points: 1) Anyone has any i...
Hi All,I am trying to enable global search in configurable workspace similar to the agent workspace . Please help me where to enable this in configurable workspace.Thanks in advance.
Hi Team,I am facing one issue that while i click on quick links on the portal by scroller of mouse then the logs are not coming in the sp_log table but when we simply click on quick links on the portal then the records are coming in the sp_log tabl...
Hi ,How can we populate page in sp_log table from portal. Thanks
Hi All,How to add Allegations in the involved Party. Please help me
I am looking for information on how to create a new field to add to specific HR cases. This field would be specific only to certain cases and would be entered by HR once the date is determined. These cases fall under a specific COE, however, this fie...
While in the Task tab in Standard Ticket page for HR Cases, there's a "Ask a Question" button which I would like to disable. Does anyone know where the options are for this feature and if it can be turned off?
Good morning! Do you have an opinion/advice on which to use (Employee Experience Feedback or Listening Posts) when soliciting general feedback? I would guess there is not a use case to implement both but I may be wrong. Is the main difference that th...
I am using Flow Designer to send an envelope. However, when I send the envelope to two recipients and the second recipient has provided an incorrect email address, the first recipient signs successfully. However, in the ServiceNow table, the status f...
I created a dashboard in the landing page of the new configurable agent workspace but the bubble is not appearing on the HR Case number. Is it possible to have the bubble created on the HR case number using the UI Builder? The attached image is to re...
Hi Experts,Please provide some guidelines on below points.1. How can we change the brandings(Logo,banner color) ? 2. We need to show all the list to agents , now it is showing only to admins. TIA.
Hi all,I need to sent approval for selected user in CatLog item.Example: 1)we have a field called " who will approve" drop down reference field.2)If any requested user select random user from above choice field and submit the form.3)An approval sh...
Enforce unique user (on Insert) business rule getting triggered when HR profile is updating from the Transform map, It is showing "Operation against file 'sn_hr_core_profile' was aborted by Business Rule 'Enforce unique user (on Insert)^f783a8ecdbf8b...
This has allowed them to assign tasks to both the Workplace Experience team and the IT team. This ask is that we create a form that allows for the right SNow tickets to be created based on the selections made on the form. We will need to be creati...
I have to show the attachment preview in a sub tab because earlier it came like that only in Agent Workspace but after migrating into configurable workspace whenever we will click on Attachment it is just popping out but not opening in a different su...
