How to trigger an event from flow designer for HR case?

[Deepika61]

Hi All,

Actually i have created a flow designer for approval for case, when ever case created it goes manager approval, when ever it rejected i need to send an email notification to user?

So need to trigger event from flow?

Please help me to complete this 

Thanks 

Deepika

[Danish Bhairag2]

Hi @Deepika61 ,

When u say unable to select means is it not editable or the event which u created is not available in the list?

Thanks,

Danish

[Deepika61]

@Danish Bhairag2 

its editable only, but i can't find the event which is ootb , the list which appears it does shows that event

[Peter Bodelier]

Hi @Deepika61,

There are 2 OOTB ways to send email from flows:

Use notifications with Send when = Triggered

Create the email directly in the flow.

If you want to send notifications using events, you will have to create a custom action, with which you can fire events using gs.eventQueue()