Hi I got another strange case in our OOTB system.This is how the screen looks like before pressing CLOSING COMPLETE BUTTON After pressing CLOSE COMPLETE - the state is empty - like visually only on client side If I will close this case by X and open...
Hi all, There is a schedule report created which generates report daily..but suddenly we are seeing a data discrepancy for a particular field. The specific field called " suspended" which is choice type..in the scheduled reports this field is showin...
Hello, I am facing some issues while creating knowledge article through HR Agent Workspace.When I select an article template ('How to'), its showing below info message :'This form has not been configured for Workspace. To edit the form, select a diff...
We are new to HRSD module. Please help us with the requirement gathering questionnaire and templates if you have anything.
Hi All, We're facing some issue where, the integration (SuccessFactor) is creating multiple HR Profiles for the single user with same information.Can you let me know the root cause of this happening. We can see more than 100 HR Profiles created for t...
How can I suppress the "Mandatory - preloaded with saved data" tool tip on mandatory fields.
I need all outbound email triggered (updated record, event, etc.) by an HR Case to log the outbound email in the work notes activity log. The instance I am reviewing has some email notifications that record to the work notes activity log but some don...
Hello, I have a requirement that needs to make the following changes to the HR Service drop down picker to make them invisible to specific groups that I've created. I created two groups Tech Lead and Tech Associate, when any person who is a member of...
Hello Any one saw this issue that while generating PDF from HTML Template the COMA is "cut" from PDF while in CODE it exists ? Cheers
We recently started implementing HR Agent Workspace in San Diego. The Set Reminder UI Action does not have a Save or Submit button. I am able to fill out all of the fields but get stuck there. Any ideas what the issue is?
Hi Everyone, We have been trying to create an E-signature in LE in one of the Manage Lifecycle events.We have followed all the steps and have constructed the same. Whenever the task is created for e-signature and we click on "Sign Document", the atta...
Is there a way to restrict HR service on case creation based on group?
Hi All, Can someone please help me on below query.If an end user forwards an email with the watermark and ref number in body mail should update in HR case , just like a reply email does. Created the inbound action with Forward TypeBut its not updatin...
I have a requirement to be able to generate document on case record based on a field condition.Basically there are 2 templates associated and depending on a field value corresponding template has to be generated.We have already implemented document g...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var fieldName = g_form.getValue('hours'); //use your field name // Regular expression to match the desired format (maximum 3...
