"It's time to know about HRSD."Do you know? Which property help you to allow or restrict the access to all HR cases by impersonating the user?Answer is "sn_hr_cor_impersonateCheck" that allow or restrict access to check all HR cases by impersonating ...
Hi everyone! I know Now Assist is available with the Vancouver upgrade but anyone knows what is the price of the Now Assist feature to, for example, 1000 active HR Profiles? Thank you!
Hello, I've created several groups ASD, ASS, and ADA. They should not have access to Report Misconduct HR Service. I don't want them to be able to read, write or delete. I notice that you cannot write ACL's towards HR Services. I tried doing the CO...
Hi everyone! Now assist licensing will have additional packaging which will possibly be:$150,000 / Pack (500,000 assists) Imagine we want extra 700,000 assists. How would the pricing be calculated? And how many extra packaging can we ask for?Thank y...
Hi everyone, I was just wondering what is the best way to create an Incident from an HR Case record. Is it possible and how do I do it? Thank you!
Hello HR Experts, I am facing an issue with two error messages that keep appearing whenever I try to create a new HR Case from the backend, workspace, Employee Center, and Service Portal. The error messages are as follows: "Read operation on column ...
For any given user(Mike), We would need to show the bottom most department(XYZ). Note: User could be associated to any department in the hierarchy, any help or suggestions User: Mike Department: --ABC --BC...
Hello, When a catalog item is created by a user in the HR Portal, checkbox values are displayed as false or empty when the variable is not selected. These fields are visible with the value false or empty in both the description field & variable field...
How HR criteria is differs from User Criteria in HRSD?
Hello, I want 'assigned to' and 'assignment group' field to be editable only for following the groups if the HR case is assigned to them.Group A Group B This is what I have but it's not working, Example. Thank You!
I'm trying to set up a COE security policy such that a case is only visible to the Assigned To member of the assignment group. To do this, I have entered my COE, applied the policy to a specific service, and applied the specific group to the Group co...
HI - I cannot hide attachments on the HR LE Case to 'opened_for' if he is the 'subject_person' manager in the portal view as well in the native view. I tried to create an ACL, but several other ACLs allow access to opened_for. Query Business Rule wou...
Hello, We would like to have the employee fill out and sign a fillable pdf document as part of onboarding. The plan is to use an onboarding Lifecycle event that has this employee activity. As far as my research indicates this is not possible with HR...
I have a request to find out if attachments to HR cases, can be hidden from the Opened For person. There are some work product items, that they would like keep track of in the case, but not make it visible to the Opened For. Is there anyway to hide ...
Hello,I have an HR agent with the template_editor and template_group editor roles.The user can toggle the template bar, see global templates, and can apply them, but despite the roles is unable to create new templates for HR cases (while this is poss...