HR Agent workspace UI

Vijay Baokar
Kilo Sage

Hello everyone,

 

I observed some UI glitch in HR agent workspace, don't know whether this is configuration issue or something else. In below screenshot, i can see the backend value of source(contact_type) which should not appear on the case in agent workspace highlighted in yellow.

is there any quick fix for this then please suggest.

 

VijayBaokar_0-1699423870958.png

 

1 ACCEPTED SOLUTION

This is fixed by changing the label.

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@Vijay Baokar You can remove this field from the Workspace view using the slush bucket and it would no longer be visible.

 

Screenshot 2023-11-08 at 11.50.44 AM.png

Hi @Sandeep Rajput  

We need this field but backend value should not be visible only source should be visible.

This is fixed by changing the label.