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Resolved! Collaborator Field Security

Hello,  Where all is the configuration held for the collaborators field? I am attempting to set up the collaborators field on my HR Cases (multiple COEs), but something seems to be blocking the OOB behavior. OOB, any HR Agents who are added as collab...

ErinF by Tera Expert
  • 2135 Views
  • 3 replies
  • 0 helpfuls

Principals of ServiceNow vs Workday (where they overlap)

Hello all!We leverage Workday and ServiceNow and curious if anyone out there has any design principals they lean on when they decide to design or activate new features and the capability exists in both systems out of box. The end goal is a good set o...

Resolved! How to stop autoplay of videos in Video carousal(CD).

Hello  I am using video carousel(CD) in ESC Portal. I am able to add videos from YouTube through link. But i need to upload some local MP4 videos which will not present in youtube, So i added videos to the (db_video) table and giving /video name in l...

R Akash by Kilo Expert
  • 2374 Views
  • 3 replies
  • 0 helpfuls

Resolved! Employee Form Errors

Hi Team, I'm using employee forms to collect input from the analysts/approvers, in one of the employee forms, we have 2 fields, 1st field of type choice and 2nd of type multi line text. Choice field has two values, Approved/Rejected. When rejected th...

JohnnySnow by Mega Sage
  • 1184 Views
  • 2 replies
  • 1 helpfuls

COE Security Policy vs HR Criteria to lock down HR Services

I have a requirement to limit HR Service visibility to certain user groups. New groups entering the system should only see a handful of HR Services, rather than all of the existing ones. What is the best way to approach this? The issue with COE Secur...

jcmings by ServiceNow Employee
  • 1984 Views
  • 1 replies
  • 0 helpfuls

To Display Help text

Hi all,There is field called Grade (salary) in the form..so when the user click that field it should display a help text i.e Hourly Rate/ Contract ID.So how to display this help text.. Thanks.

kumaar by Tera Contributor
  • 2582 Views
  • 2 replies
  • 0 helpfuls