We are trying to override a function(_addInvolvedPeople) from er_ProducerBase var er_ProducerBase = Class.create(); er_ProducerBase.prototype = { initialize: function() { }, /** * Create an ER case from a record producer. Called from a record...
We tried to perform password reset excercise using SN password reset application, some reason we were successful on AZURE AD side, but from SN we got this error (attached) or error below. SN pops an error " Crypto Module is not found for module Id:...
Hi Team, I have create on HR knowledge base but this is not searchable on portal and case form.So from where I can add contextual searcher so that this KB is searchable on both portals and the case form related search function.
There is a field call Destination port which is a single line text field and a OnChange client script is written to allow number or number range (i.e 1119 or 1100-2000)How to write regex for this??var regEx = /^\d+$/; if (!regEx.test(destinati...
Hi, can you please help us how to trigger notification to agent/assigned to whenever attachment added by end user through portal. Wrote event followed by BR and Notification, but those are not working as expected. Thanks in Advance!!
Hi All,I have created a hr task ( Checklist) for closed complete hr case. The task is appearing on the esc portal , but there is no option to reject the task only we can mark as complete. What is the purpose of task support team? Is there any way fo...
My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.
HiI have an requirement that if HR Case is closed complete/incomplete, then if any user replied to that notification emails that reply comment should add to the additional comments section in HR Case form and case should be automatically changes to w...
i have a requirement to show audit history on agent workspace. How can i achieve this functionality
Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...
Hi Team,We have one record producer through which we are updating field in sn_hr_le_case table and our record producer on sn_hr_After submit record producer worknotes updating like below which we don't want. How can I restrict above worknote?
Hi,We currently have Knowledge articles restricted with HR Criteria that can be accessible from the Employee Service Center. We have enabled some of the HR agents to be able to contribute to the Knowledge base using the fulfiller/backend view by givi...
Hi all, we want to automate the Recruitment process. Can any one provide me the steps to configure this or provide any documentation if available? starting from line manager submits the request until the application was closed. Thanks.
Is there any table under UI policy which are applicable for all HR COEs?
