HR Case Archive Rule

[Catherine16]

ServiceNow used to have the table hr_case and it is now deprecated and been replaced by sn_hr_core_case. Our team created hr_case archive rule before and now I'm trying to create an Archive Rule for sn_hr_core_case, but ServiceNow is not allowing it and I can't select the sn_hr_core_case. I've tried deleting the hr_case archive rule and selecting the sn_hr_core_case, but it isn't possible. Can somebody help me to create an archive rule for sn_hr_core_case?

[Allen Andreas]

Hi,

Are you in the right scope?

Please refer to the documentation and these guidelines. If you're still having issues, let us know?

Table

Required. Select the table containing records to archive. There can only be one archive rule per table (even if the rule is inactive). If there is an existing archive rule for a table, the table no longer appears as an option on the archive rule table list. You can't change the table in an existing archive rule. To archive records in a different table, create a new archive rule. You can't select a table in a different application scope. You can't create an archive rule for a table where update_synch is set to true in the dictionary entry for the table.

https://docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/administer/database-...